Ecommerce and Customer Service Executive - Head Office

Location
London
Salary
£18000 - £20000 per annum
Posted
14 May 2019
Closes
11 Jun 2019
Ref
TP989898
Contact
Tara Prentice
Function
Customer Service
Job Type
Permanent

An exciting Head Office opportunity as a Ecommerce and Customer Service Executive where your time will be split between ecommerce / inventory management and customer service. Ideal for a candidate with a retail background and a passion for jewellery.

The Role:

  • Management of all online web orders using Magento as well as managing third party couriers
  • Partner with the digital marketing team for all online promotions
  • Responsible for handling all customer service enquiries via email and phone calls
  • Running monthly sales and inventory reports for the Director

The Candidate:

  • Excellent time management, organisational and problem-solving skills
  • Extremely passionate about customer service
  • Familiar with inventory management best practices

The Package:

  • Salary up to £20k
  • Generous employee discount
  • Warm office culture and working environment

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