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Senior Sales Assistant

A great opportunity to join a fast pace, fun and vibrant fashion watch store as a Senior Sales Assistant. This is a wonderful opportunity to join a large business with lots of progression opportunities for the right person.

  • Passionate to lead, motivate and engage a team
  • Driven to improve conversion and ensure the store and team meet KPIs
  • Enjoys developing team members, with the ability to provide constructive and positive feedback
  • Passionate about providing the highest level of customer experience, leading by example for other team members
  • Greet and serve all customers providing a fast friendly service.
  • Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
  • Ensure good knowledge of all functions of watches and other Swatch products.
  • Contribute to the store reaching its monthly sales targets.
  • Oversee colleagues on the shop floor to ensure best practise is adhered to at all times, providing on the spot feedback when required
  • Follow Company policy and procedures for opening/closing the store.
  • All transactions to be handled in a responsible and secure way
  • Accurate reporting of all administration and stock control.
  • Collation of sales figures.
  • Hold briefing sessions in the absence of the Store Manager or Assistant Manager.
  • Confident to communicate at all levels, within the Store and with the wider Swatch Group teams
  • Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear.
  • Attend regular training programmes.

Person Specification

  • Previous experience in retail and/or fashion accessories
  • Have experience dealing with international customers
  • Ability to communicate in multiple languages
  • Previous Supervisory experience

Senior Sales Assistant

London, UK
Experienced Non-Manager

Published on 13 Sep 2022

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