eCommerce Manager - Luxury Retail Brand - London

20 Sep 2018
18 Oct 2018
SH - 12718
Sian Hammer
Job Type
eCommerce Manager - Luxury Retail Brand - London

Exciting high growth luxury brand with a strong British heritage and distinctive style. The brand currently have an established retail presence and a growing international business both on and offline. Following the brands continued success, the founders are now looking for an established eCommerce Manager / Digital Marketing Manager to help the brand reach their huge potential online.

Ecommerce Manager

Job description
Aligning with brands vision, the Ecommerce Manager will be responsible for planning, implementation, analysis and optimisation of the digital performance across all online touch points. Working closely with PR and other departments and reporting into the Managing Director the role is fully accountable to meet financial KPIs through the application of a tactical and hands-on approach.

Responsibilities and Duties

* Managing and planning the global digital and eCommerce strategy with the support of the Digital Marketing Coordinator
* Ownership of overall channel ROI
* Meet commercial objectives and optimize on-site experience
* Development of the campaign calendar for onsite, Email, Social and Affiliates
* Ownership of the Email Marketing calendar to optimise channel performance
* Work closely with the Retail teams to develop customer loyalty and retention through Digital touchpoints
* Management of Digital Marketing Agency performance for SEM, Paid Social and social
* Develop and create innovative ways to target and engage both existing and new customer audiences
* Develop Digital plans around brand events and activities to amplify overall digital reach * Work closely with the Wholesale Marketing teams to support wholesale partnerships and channel objectives
* Responsible for monthly ECommerce report and P&L for the department
* Responsible for ensuring any website integration is implemented smoothly and maintained correctly
* Lead the way in implementing software that will improve the website's performance
* Responsible for ensuring that any website changes are clearly communicated with business and are thought through from an SEO & integration perspective as well as UX/design
* Develop Social Media and Digital Strategy to increase brand visibility and engagement
* Responsible for the management and development of up to thee staff

The Business
This is an exciting business set for much more exposure and international growth online. If you're looking for a chance to shine and to really make an impact, this is set to be a very rewarding role.

To apply for this role and for immediate consideration, please apply by sending your CV directly to


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