Ecommerce and Customer Service Executive

£18000 - £20000 per annum
08 May 2019
05 Jun 2019
Tara Prentice
Customer Service
Job Type

Head Office opportunity split between ecommerce and customer service. Ideal for a candidate with a retail background and a passion for jewellery.

An exciting Ecommerce and Customer Service Executive role within a London based Head Office for a growing jewellery brand. The role is split between inventory management and customer service.

Do you believe you have the skills to be successful in this role? If so I would love to hear from you!

The Role:

  • Management of all online web orders using Magento as well as managing third party couriers
  • Partner with the digital marketing team for all online promotions
  • Responsible for handling all customer service enquiries via email and phone calls
  • Running monthly sales and inventory reports for the Director

The Candidate:

  • Excellent time management, organisational and problem-solving skills
  • Extremely passionate about customer service
  • Familiar with inventory management best practices

The Package:

  • Salary up to £20k
  • Generous employee discount
  • Warm office culture and pleasant working environment

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