Ecommerce and Customer Service Executive

Location
London
Salary
£18000 - £20000 per annum
Posted
08 May 2019
Closes
05 Jun 2019
Ref
TP99999
Contact
Tara Prentice
Function
Customer Service
Job Type
Permanent

Head Office opportunity split between ecommerce and customer service. Ideal for a candidate with a retail background and a passion for jewellery.

An exciting Ecommerce and Customer Service Executive role within a London based Head Office for a growing jewellery brand. The role is split between inventory management and customer service.

Do you believe you have the skills to be successful in this role? If so I would love to hear from you!

The Role:

  • Management of all online web orders using Magento as well as managing third party couriers
  • Partner with the digital marketing team for all online promotions
  • Responsible for handling all customer service enquiries via email and phone calls
  • Running monthly sales and inventory reports for the Director

The Candidate:

  • Excellent time management, organisational and problem-solving skills
  • Extremely passionate about customer service
  • Familiar with inventory management best practices

The Package:

  • Salary up to £20k
  • Generous employee discount
  • Warm office culture and pleasant working environment

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