Featured Sales Consultant
24 Apr 2024,
Wakefields Jewellers
Horsham, UK
Account Management | Administration and Support | Customer Service | Sales
Retail Sales Advisor - Swiss Watch Brands
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Retail Sales Advisor - Swiss Watch Brands
Operating differing boutique concepts across three continents our client has a specialist retail division selling predominantly own-produced watch & jewellery selections to fit all budgets & wishes. One area of market presence is that of locating such boutiques within outlet centres that offer a range of brands and models from previous collections at reduced prices.
Job Role:
All on site aim to communicate the emotion and passion that being at the forefront of the Swiss watchmaking industry commands. Delivering a seamlessly enjoyable, informative, and successful purchasing experience is the mission of this dynamic store team and we now need YOU!
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When within your store space you are ever vigilant to ensure brand display/merchandising standards are never comprised.
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Ever sales conscious you are keen to play your part to ensure sales revenues are achieved over each targeted sales time frame. This is not limited to in-person shoppers – those who contact this speciality retailer either online or by telephone must equally receive best boutique customer service.
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You are ever mindful of ensuring all is secure in-store and you will be a stickler for following exact store operational best protocols. This extends to the area of cash handling and payment transactions where again all should be handled in an equally responsible manner.
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Health & safety standards are ever an area that are under scrutiny and total compliance is expected – this applies not just to front of house but also staff non-selling areas as well.
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There will be opportunity to attend training schedules to ensure that your knowledge is ever of ‘top order‘ and alongside your own enquiring mind this should ensure that each customer enquiry can be succinctly understood, appreciated and a purchasing solution correctly proposed.
Requirements:
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Ideally for this role our client would wish individuals to have a watch / jewellery or prestige retail background.
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The world of luxury goods must inwardly appeal, and you understand the responsibility of operating within this arena.
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You are well attuned to making every purchasing experience memorable – you are naturally pre-disposed to retaining pertinent product and brand information and you are generous when it comes to relaying functionality and brand stories to all.
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Of course, at such a location flexibility to accommodate set store opening hours is a must as is the occasional need to extend your work schedule as trading may demand.
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It may be helpful to be able to communicate in other languages (Mandarin/Arabic) of more importance though is having experience with dealing with international customers.
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You are communicationally fluent, the consummate professional at all times and irrelevant to whom you are conversing with – clarity, professionalism and respect must be evident at all times.
A retail appointment with many differences, this role presents a fantastic opportunity to grow your watch industry stature from a trading location that rightly demands the very best from all who are fortunate to serve within. To apply please forward your personal CV to Jolyon Marshall here at JML